Important Information

The information provided in the CommInsure Internet site is copyright to CommInsure. CommInsure accepts no responsibility for any loss occasioned to any person acting or refraining from action as a result of material in this service, or any other service that may be accessed through this site, except to the extent that any liability under any law cannot be excluded.

As the information on this Internet site has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances and consider the relevant Product Disclosure Statement (PDS) before making any decision about the product.

CommInsure is a registered business name of Commonwealth Insurance Limited ABN 96 067 524 216 AFSL 235030 (CIL) and of The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035 (CMLA).

CMLA and CIL are wholly owned subsidiaries of the Commonwealth Bank of Australia ABN 48 123 123 124. Commonwealth Bank of Australia does not guarantee the obligations or performance of CMLA or CIL or the products they offer.

The products and services described on this site are not available in countries or to residents of countries, where it is unlawful to provide the information included in this site or where it is unlawful to offer the products and services. Further the availability of some products and services may be limited to Australian residents only. The information provided in this site has been provided only in accordance with Australian laws and may not satisfy the laws of other countries.

General Insurance
CIL is the insurer for Home and Car insurance.

Product Disclosure Statement (PDS) and any applicable Supplementary Product Disclosure Statement (SPDS) for Home and Car Insurance are issued by CIL and are available by downloading them from comminsure.com.au or by calling 13 24 23 and should be considered before making any decisions about these products.

In the Australian Capital Territory, Tasmania and Western Australia, CommInsure offers Domestic Workers Compensation insurance as an agent for, and receives commission from Allianz Australia Insurance Limited ABN 15 000 122 850 (Allianz). The Commonwealth Bank of Australia or its subsidiaries, do not guarantee the obligations or performance of Allianz or the products they offer.

Product Disclosure Statements (PDSs) describing Lifestream Guaranteed Income is available from your financial adviser, by downloading it from comminsure.com.au or by calling 13 10 56 (from overseas call +61 13 10 56). You should consider the Guaranteed Annuity PDS before making a decision about whether to acquire Lifestream Guaranteed Income.

A Product Disclosure Statement (PDS) describing CreditCard Plus is available from any Commonwealth Bank branch, by downloading it from comminsure.com.au or by calling 13 20 15 (from overseas call +61 13 20 15).

You should consider the CreditCard Plus PDS before making a decision about whether to acquire CreditCard Plus.

Loan Protection
Loan Protection is issued by The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 (the issuer). A Product Disclosure Statement (PDS) describing Loan Protection is available from your financial adviser, by downloading it from comminsure.com.au or by calling 13 10 56 (from overseas call +61 13 10 56). You should consider the Loan Protection PDS before making a decision about whether to acquire Loan Protection.

Personal Insurance
Income Care, Income Care Plus and Business Overheads Cover (the Income Care Range), Life Care, Total and Permanent Disablement Cover (TPD Cover) and Trauma Cover form part of Personal Insurance Portfolio. Life Care, TPD Cover, Trauma Cover and Income Protection are available under Life and Income Protection. Personal Insurance Portfolio and Life and Income Protection are issued by The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 (CMLA).

Total Care Plan Super is issued by Colonial Mutual Superannuation Pty Ltd ABN 56 006 831 983, the trustee of the Colonial Super Retirement Fund ABN 40 328 908 469 (the Fund). CMLA is responsible for the administration of the Fund and provides insurance benefits to the Fund as insurer.

Commonwealth Bank of Australia does not guarantee the obligations or performance of CMLA or Colonial Mutual Superannuation Pty Ltd or the products they offer.

Product Disclosure Statements (PDS') describing Life and Income Protection, Personal Insurance Portfolio and Total Care Plan Super are available from your financial adviser, comminsure.com.au or by calling 13 10 56 (from overseas call +61 13 10 56). You should consider the relevant PDS before making any decision about these products.

Complaints, Compliments and Suggestions

At CommInsure, we put our customers at the centre of everything we do. We also accept that sometimes we can get things wrong, and when this happens we’re determined to make them right again.

Our team is ready to listen and help you with any problem or complaint you might need resolved.

Your compliments also encourage us to keep striving to serve you better.

It’s all about you!

So if you have a complaint, compliment or other feedback, contact using our online form.